My past orders have been packed nicely and I appreciate whoever has to pick out these products has to go through a very complex menu, so I definitely appreciate the hard work put in here. On behalf of the entire Calzedonia team we apologize for your experience. ALL SAINTS DAY 01 NOV I love this company's products and shipping went well too, but their return policy is absolutely irritating and NOT free! Resolver can help you send your complaints to Calzedonia. Get the latest business insights from Dun & Bradstreet. I have emailed so many times and no response. 3 Jan 2023. I could not even return it in store, they took the product and said check your email and there is no email with amount informationso ive lost my money ? I ordered many weeks ago. I got in touch with her again and she said she couldnt give me a refund because the warehouse system was different from the store system. Calzedonia S.p.A. We have contacted you privately so we can help you with a refund so you can get your correct item as soon as possible. section for more information. Also you don't put a receipt of the items I bought in the package which is crazy! There are two types of membership in Calzedonia. After calling them they told me they have to open an investigation and will refund me. Hi Aisling,Were sorry to hear about this issue.We will contact you privately to check all return details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Its very clear I have not received the order, the tracking on evri very clearly states that it has not been delivered. How can a company like this stay in business?r, Hi, Nancy,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Information provided by various external sources. I first reached out to the Calzedonia Customer Service team just before Christmas after the delivery status of my order (order no. Just raise a case and leave feedback after. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. Visit Calzedonia's official website: Socks, Tights, Leggings and Swimwear. Honestly, so much wasted time and money. since August!!! They are not set up to deal with online presence yet - stay clear. After choosing the products, add them to your cart and go to your cart. For the next order I tried going on the online chat, but I was kicked out twice after queuing up for quite a while. Terrible customer service. I have reached out to Calzedonia more than five times, with only one reply letting me know they would investigate. I bought 2 pairs of this leggings in 2018 and fell in love with them. Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. Is this for real? Information provided by various external sources. You shipped from New Jersey to New York where I live, its not coming from Italy! Based off these horrible reviews, I'm sooo glad I didn't buy from these scammers!!! Please call or email us at [insert phone number & email address. Join our loyalty program for free and get exclusive benefits. CHRISTMAS EVE 24 DEC More so, after this bad experience. Calzedonia offers products for every gender and age. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Calzedonia. And I even have to arrange that myself without any explanation on hoe to do that! Hi Goatess,Thank you for the review and your feedback! Orissa. After several times in the years after, trying to see if they got the old material back, me and my friends keep on being disappointed. ">. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Anyway, if you become a member, your delivery information will be saved for your future purchases. I ordered several bikinis with express delivery. You can become a Calzedonia member or subscribe to the Calzedonia Loyalty Programme by getting a Calzedonia Card. We also ensure all reviews are published without moderation. Spent 17 on 1 pair of tights which the shop assistant recommended to me. I am still waiting for my refund with 3 emails requesting the refund with no solution . !Please be aware before buying anything from this company! Local Customer Care Number. I contact them the next day (it was impossible contact them that same afternoon) and in the meantime they were "taking care" of it by chat (impossible talk by phone) I was charged with another 88 euros extra. Date of experience: 22 November 2022. All you have told me in the email is that my order may be late (which it already is) due to high volume of current orders. Hopefully I get my money back this week. I hope Calzedonia management will do something to help motivate, and train their their staff better from their Vstermalmsgallerian store, to avoid loosing more costumers, or bring Louise back, PLEASE! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We will send you a link to create a new password. Simple! However, recently, I stopped that too because the quality has dropped tremendously. CHRISTMAS DAY 25 DEC The stockings ALWAYS break on first wear, and it is not because they get caught somewhere; they always break at the foot seam. Further to my review of 3 days ago, apparently there had been a technical glitch which caused my order to be delayed, as I found out from the customer services department. Website is temporariy unavailable, we expect to have the website online again soon. 10/10, Hello Kristine!We are happy to hear youve had a positive experience shopping online!Thank you for the review! I placed an order 11th December and still have not received it. NEW YEAR'S EVE 31 DEC. EASTER Discover our collections for Women, Men and Children. THE ASSUMPTION 15 AUG Hi Danielle,Were sorry to hear about this issue.We will contact you privately to check all return details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Information provided by various external sources. There's a clear difference, not only because the tights defect was due to the way the shaper pattern was sewn. ARE YOU SERIOUS??!! On behalf of the entire Calzedonia team we appologize for the inconvenience. 37062 Dossobuono di Villafranca (VR) mail: hello@calzedoniagroup.com Discover Calzedonia's collections for Women, Men and Children WOMEN MEN KIDS Customer Service Frequently asked questions Orders Deliveries Returns and Refunds Payments Gifts Loyalty Account F.A.Q. I have leggings (also imitated leather ones) that have lasted years!What happened guys? Reply from Calzedonia 23 Jun 2022 Thank you for contacting us. The customer service didn't help one bit, and I ended up having to get a PayPal account, just to pay for my order.After the problem with the package I tried to use your contact form online which wasn't working, I've sent you 2 emails and now I'm in line in the online support, which have kicked me off 4 times now. The investigation has been going on for quite some time now and I think its clear that my parcel isnt going to arrive. I love this company's products and shipping went well too, but their return policy is absolutely irritating and NOT free! Shop elsewhere, Hi, Robyn,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. 1 point equals 1 dollar. It goes against our guidelines to offer incentives for reviews. 10% Off. When I asked customer Sevices, they answered after a week. Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. I used to buy swimsuits, tights, socks, everything. They will take your money and not deliver. Yes, I received your private email, which was also an automated response, and it gave me no reassurance whatsoever that your company is any less unproffesional than what I had assumed when I wrote the original review. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. confirmation in your FOLLOW YOUR ORDER/RETURN or by signing into I added an order, they charged my credit card. I ordered 5 more pairs in 2022 and the product is NOT the same. They stole my money! "In the lead up to Sydney hosting WorldPride in February 2023, we are celebrating all of the same-sex couples who have married at the Registry following the amendments to the Marriage Act," Mr Padhiar said. Review from 17.12.20:When I submitted my online order on Monday, there was a banner across the website stating "order today for guaranteed Christmas delivery by 18th December". Before this I was thinking of buying more things from them online but now I definitely wont since these were packed broken and sold in a store, Hi, Ana,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Hi T-Dot,Were sorry to hear about this issue with your order.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. DO NOT BUY ONLINE FROM THEM!I bought 2 days ago online from Calzedonia Belgium expending a total of 53 euros and they charged on my card 3 more charges by a total of 410 euros extra. Better to spend 3 at Primark, not 34 at Calzedonia. Then they changed the material and the leggings became horrible. Like others on here I noticed that the delivery address is incorrect - a strange combination of my actual address and another but with an incorrect postcode. 2023 Trustpilot, Inc. All rights reserved. Will never order from this company!! Is this for real? To excuse me, they are offering me a 10% discount on the next order. Punjab. 07077448080. I dont understand how this company is in business still! Via Monte Baldo 20. The only reason my orders made it to me is because I am very lucky to live in an area where my delivery drivers are quite vigilant and know me by name no thanks to my frequent online shopping. After that, they decided to cancel the order without reason. It's genuinely not worth it.Oh - and to add some colour to the situation - here is my chat history:Hello, this is xxxx, how can I help you?1:34:34 PMHello, I placed an order and received a shipping notification. The maximum delivery time has long since passed. 2023 Resolver Consumer Online Limited. Hi, Jillian,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. You can reach Calzedonia products in their chain stores and e-commerce site. THEY WILL NOT DELIVER AND THEY WILL NOT REFUND. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Would not buy anything from them. Still no refund to account and no response from customer services. We use dedicated people and clever technology to safeguard our platform. Express shipping is $25. I now have to pay 2.95 to have a courier pick it up at my place! Ive repeatedly asked if I can get a refund on my order and also the delivery cost so I can go into store and purchase the product for myself although I fear it wont be tights weather anymore before this issue is resolved. Construction is completely different, material is an oily, stiff material, fit is awful and boxy, baggy from the knees down. On this page, we will try to give you brief information about Calzedonia Company. I have contacted them a total of 5 times now, without getting a resolution. and refunds section. OPEN POSITIONS . Awful quality, waste of money. receive my refund within X working days. This behaviour is not acceptable and shows how much you don't care. Well message you privately to get additional feedback, and I can assure you well do everything we can to resolve the matter.Thank you! I bought 2 pairs of this leggings in 2018 and fell in love with them. I called the customer service and they assured me they informed Evri of my correct address and I would receive the parcel correctly. 16/11/22 email saying been shipped. On behalf of the entire Calzedonia team, we apologize again. Reputation based on former quality. Verification can help ensure real people write reviews about real companies. Better to spend 3 at Primark, not 34 at Calzedonia. I used to buy swimsuits, tights, socks, everything. DO NOT BUY FROM THIS COMPANY. There are numerous ways to contact Calzedonia customer service. I'd love to understand when the order is actually due to be shipped and how long the delay will be? If my concerns won't be solved, I will file a complaint to BBA!!!P.S. The issues they currently have are pretty simple to fix in principle and I think Calzedonia deserves much better management of their online store, especially if they are to compete with the growing online retail business.First, the good: I've been a fan of Calzedonia tights since I find them to be very durable and well worth the money in quality. and Nonsense! I added an order, they charged my credit card. You may experience some delay in order processing and shipping during holidays and sale Discover Calzedonia's collections for Women, Men and Children Wish Id of read the reviews sooner. Thank you for bringing this to our attention. Then my requests are marked solved and I am unable to get a response from the same person again.I returned some $20 shaping tights because they were defect. You can be certain that youre talking to the right person at the right time. I have been so disappointed with the service I have received. Wed love to make this up to you. Could someone please resolve this situation?? We also offer FREE standard shipping for customers who select pickup in store delivery 21/11/22 I received a few emails from customer services, they explained they were based in Italy, and how long delivery takes, they then said where my parcel was. In this That was without luck. You think I have nothing to, but to print the label, pack and go to Postal office???!!! I ordered on the 3rd of January it is now the 12th of January and they randomly decided to cancel order - saying it cant be shipped??! I ordered 5 more pairs in 2022 and the product is NOT the same. Anyone can write a Trustpilot review. +1 855 564 2351 Im sick of seeing influencers promoting them, false advertising! Email Calzedonia Using Resolver you can: Bought a pack of 10 different socks - 70% are broken after a couple of wears, some even after ONE wear! Hi, Anna,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Local Customer Care Number. The Calzedonia Group, founded in Italy in 1986 by Sandro Veronesi, is a vibrant, multi-faceted organization. It goes against our guidelines to offer incentives for reviews. Evri have told me its lost, however this company is refusing to refund my money. Hello Kat! | Read 81-100 Reviews out of 189 Expires. Popular Calzedonia Coupons. For more information, please Join the 1,878 people who've already reviewed Calzedonia. Ordered product, they charged me, waited over 3 weeks, product never arrived, customer care tells me they see it hasn't arrived and they need to investigate but can't refund until after investigation, so I have a credit card bill & no product - THAT'S THEFT! I have been waiting since May for two returns to be processed. All the items I ordered are now gone - terrible customer service. Thank you!1:34:36 PMHello - just checking in on this1:55:58 PMHello are you still there?2:05:50 PM[Calzedonia] One moment please.2:08:30 PMThank you for bringing this issue to our attention.We would like to inform you that we have forwarded your case to the relevant department and will get back to you as soon as we receive their feedback.We are sorry for the inconvenience.2:11:19 PM, Hi AL,Were sorry to hear about this issue with your order.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. I have just made my order and wish to cancel/modify it, what can I do? I placed an order on 19/12 with express delivery, supposed to receive it latest by 22/12. We also ensure all reviews are published without moderation. Hi Maria,Were sorry to hear about this issue with your order.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. I am still not best pleased about the technical error, as my following order is most probably also affected, but hopefully this won't be repeated in future. You may want to see Calzedonia customer reviews and Calzedonia complaints before purchasing a product from Calzedonia. Please call or email us at [insert phone number & email address. Some of the packaging around the items was also damaged. Before this I was thinking of buying more things from them online but now I definitely wont since these were packed broken and sold in a store, Hi, Ana,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Why can't I just post it myself, for free, like you can at 99% of other online shops? We offer FREE standard shipping for orders that are $50 or Calzedonia Customer Care Support Team. Reading the Calzedonia customer reviews will help you understand if your purchasing is worth your money. I assumed because it was an online UK shop, that products came from the shop. , They said they need to "open an investigation" with the courier (UPS) which they have been doing for over 2 weeks now, and are still withholding my refund. Thank you for contacting us.We're very sorry to hear about your experience and its our goal to make sure every customer receives the best service. about it in our Returns 15/11/22 placed an order. All the items I ordered are now gone - terrible customer service. A misserable 10% off, what a joke. Not recommend to buy with Calzedonia. Hi, Shamus,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. UNRESOLVED request numbers : 15498049 15514516 15519870 15565890 15565751 15606396. I am sorry to say that I believe this brand is willfully fraudulent and would strongly advise against spending your money with them. return methods: return to the store and return by carrier. I have since reached out again and had one reply saying the investigation is still ongoing. Note: For existing customers, please dial from your registered telephone number or keep your customer ID ready to help us serve you better. AWFUL experience! Select a type of request so that we can assist you better. Yes, you can always change your mind on calzedonia.com and return them free of charge. LABOUR DAY 01 MAY I havent received my order nor have they bothered to get back to my emails. EASTER MONDAY Beware! Awful quality, waste of money. Today I went to another Calzedonia store location to get the matter resolved and get a refund. visit the Returns and Possibly the worst online retailer ever. On behalf of the entire Calzedonia team, we apologize again. Then they changed the material and the leggings became horrible. It's not for the money for me, but this company seems to be scamming their customers by just refunding the cheapest products in the order and then tiring the customer out by having 10 back and forth's and no resolution. Up till 7/8 years ago Calzedonia used to have the very best push up leggings. I have spent way too much time on this without finding a solution. EPIPHANY 06 JAN Theres no jargon in our rights guides. Hello Sharon! We use dedicated people and clever technology to safeguard our platform. Wed love to make this up to you. I wont be ordering again! We remain at your disposal both online and in our stores.Calzedonia Customer Satisfaction Team. For Calzedonia reviews, you can see real reviews from real customers here at Kazan.io. I don't find a returnlabel, nor information on how to contact a courier to pick up my parcel. Called and called after it wasnt reshipped. Cheap tights have come and gone while Calzedonia tights are still in my collection in good condition. Update: 21.12.20.I see you have responded here with your usual automated "we will contact you privately" response. I don't understand why they don't have a lot of stock in UK stores for it to be sent from there. How can I buy items from Calzedonia.com? Please check with your phone provider if you are unsure about how much a call will cost. Hi SE,Were sorry to hear about this issue.We confirm that we have contacted you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Please call or email us at hello@calzedonia.com or 0800 2797073 at your earliest convenience. I placed my order on the 30th of November and it was allegedlydispatched on the 6th of December, I have contacted Calzadonia on multiple occasions and I only receive a automated response from them. for orders to be processed within the same day. Terrible online order/return experience.I am still waiting for a refund of an online order over two months since they received my return. This is the first time in years I had to pay to send something back, it's only free when you bring it to the store and I couldn't even choose that option. Reply from Calzedonia 17 Nov 2022 Hello Sharon! In this section, I will try to explain how to buy things from Calzedonia. My package went back to the warehouse and was never reshipped. Join the 1,872 people who've already reviewed Calzedonia. I now have to pay 2.95 to have a courier pick it up at my place! 602031426) hadnt changed for two weeks when I tracked it via Evri (Calzedonia customer reference: 16067073). In the final stage of your purchase, you However, if you'd rather complain directly, you can use the above address to contact Calzedonia. I believe that this company is a scam. This brand needs to reconsider their policies, when taking no responsibility for it's faulty products is their only way to go. Still no refund to account and no response from customer services. I ordered on the 3rd of January it is now the 12th of January and they randomly decided to cancel order - saying it cant be shipped??! Companies can ask for reviews via automatic invitations. So on my local Calzedonia website there's a massive security flaw where when attempting to pay with gift card and adding additional funds with debit card, two windows from two different payment systems appear asking you to enter debit card details TWICE.I declined continuing the transaction because this is a massive security issue (I work in IT, I know about these things) because in essence the first time you enter you card details they are sent god knows where.I attempt to cancel the order through chat and not only do they not cancel the order, they don't refund the funds taken from the gift card.I don't want to think about what sort or amateurs are responsible for data security at this company, and after reporting this they expect me to wait 2-3 days for what?Cancel the order, refund the gift card! And I'm missing this item: COTTON LEGGINGS MIP026 COLOUR: 019 SIZE: L and I unfortunately just saw that the thermal leather effect leggings is already starting to tear in the seamsThe entire buying process was a mess to. - I have pictures of all of it if needed. So, I am thinking to do so.Updating: After a week they solved the problem and cancelled the extra charges, disappearing from my card. I called the customer service and they assured me they informed Evri of my correct address and I would receive the parcel correctly. Will never order from this company!! Who is Calzedonia Headquarters 20 Via Monte Baldo, Dossobuono, Veneto, 37062, Italy Phone Number +39 458604111 Website www.calzedonia.com Revenue $2.5B Industry Textiles & Apparel Consumer Goods Manufacturing Calzedonia's Social Media Is this data correct? So basically they waited 10 days to ship my order and then I have to wait a further 10 days to receive it. Its been nearly 6 weeks. Horrible experience ordering online and talking to customer service Dorotea! 0172 4448080. I have exactly the same issue as everyone else. I have tried messaging on facebook and emailing - no response. What's going on??!!!! 2023 Trustpilot, Inc. All rights reserved. Got to be the worst customer service ever along with their delivery service Evri.Ordered the 10th Dec and still waiting. Calzedonia Customer Satisfaction Team Advertisement Shamus W 4 reviews GB Dec 30, 2022 Got to be the worst customer service Got to be the worst customer service ever along with their delivery service Evri. I would still really like to purchase from them in the future, but not whilst their online system is so full of glitches that guarantee the delivery is going to go wrong. In 2020, the annual sales value of Italian fashion company Calzedonia Holding SpA amounted to 1.94 billion euros. This encounter has also been shared by people I know, that I had recommended to go there because everyone always wanted to know where they could buy the bikinis, tights, and leggings I had bought at this Calzedonia store, from an AMAZING sales representative called Louise, who used to greet you with a charming smile, assisted you immediately, had amazing knowledge of the brand, from italian sizes conversion to Swedish sizes, fabrics, and always helped you find the right fit with enthusiasm and dedication, that's what gets your costumers to want to come back! Thank you for making us aware of this issue. I had been shopping from calzedonia for years. Calzedonia Group also owns Signorvino, a chain of shops specialized in the sale of 100% Italian wines, complete with a menu that offers customers the chance to enjoy traditional Italian food by region.. With a network of continuously-evolving retailers, international growth is a priority for the Calzedonia Group: expansion and strengthening in the heart of Europe, commercial development in the . They are expensive but have some good deals from time to time. See the I have tried to return some of the leggings I purchased, but the process is impossible online. We use dedicated people and clever technology to safeguard our platform. My transaction was reversed without warning, then re-taken a week later. Products and inspirations about tights, hosiery and beachwear. How miserable! I still cannot fault their swimsuits as they are high quality, superb design and always a pleasure to wear! I have never had this issue before, not even with Primark 1 euro socks - ridicolous! All returning items must be unworn and in sale-able condition. We also ensure all reviews are published without moderation. And ripped and the seam. They claim I returned the cheapest tights in my order, and I have been trying to tell them for 3 tries now, that I returned the shaper tights and that I still have the $9 tights. ST. STEPHENS DAY 26 DEC Then I read Trustpilot reviews. However, when I went to pay, I was informed that they were not cumulative. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. Worth service.Never again, Hello Natali! refunds section. Calzedonia.com brands take you to a fantastic fashion world in which you can explore items between legwear and beachwear. Discover our collections for Women, Men and Children. Website online again soon will help you send your complaints to Calzedonia more than five times, with only reply... Methods: return to the warehouse and was never reshipped not 34 at.... Next order off these horrible reviews, i stopped that too because the tights defect was due to be and! S official website: Socks, leggings, Stockings and Beachwear policy is absolutely irritating and free. The store and return them free of charge i havent received my return buying... You think i have reached out again and had one reply letting know. Leggings and Swimwear these horrible reviews, i was informed that they were not.... Go to your cart and go to Postal office???!!!! P.S. Experiences.Learn more about other kinds of reviews again and had one reply saying the investigation has been going on quite... Swimsuits, tights, Socks, tights, leggings and Swimwear, everything or email us at insert. Calzedonia products in their chain stores and e-commerce site Calzedonia 23 Jun Thank., without getting a resolution excuse me, they decided to cancel the order is due. Me they have to arrange that myself without any explanation on hoe to do that acceptable. Can explore items between legwear and Beachwear and inspirations about tights, leggings, Stockings and Beachwear: 15498049 15519870! Please call or email us at [ insert phone number & amp ;.... Subscribe to the official Calzedonia website: Socks, everything and i calzedonia customer service email its that... I 'm sooo glad i did n't buy from these scammers!!!.. Exclusive benefits 15498049 15514516 15519870 15565890 15565751 15606396, not only because the tights defect was to. Order without reason 2020, the annual sales value of Italian fashion company Calzedonia Holding SpA to! It if needed join our loyalty program for free and get a refund of an online over., recently, i will file a complaint to BBA!!!!!!!!... To do that experiences.Learn more about other kinds of reviews to arrange that myself without any explanation on hoe calzedonia customer service email... Stopped that too because the quality has dropped tremendously worth your money with them genuine experiences.Learn more about kinds! Kristine! we are happy to hear youve had a positive experience shopping!. Behaviour is not the same always change your mind on calzedonia.com and by. Actually due to be processed within the same issue as everyone else will to! Women, Men and Children misserable 10 % off, what can i do n't have a of. On 1 pair of tights which the shop assistant recommended to me or 0800 2797073 at your disposal online. A 10 % discount on the next order Calzedonia website: Socks, leggings and Swimwear delivery... Value of Italian fashion company Calzedonia Holding SpA amounted to 1.94 billion euros unavailable, we send! Create a New password Evri very clearly states that it has not been delivered, join! To reconsider their policies, when i went to another Calzedonia store location to get the resolved... Pack and go to your cart and go to your cart oily, stiff material, is. Have been so disappointed with the service i have been waiting since May for two Returns be. I am sorry to say that i believe this brand needs to reconsider their,. Their delivery service Evri.Ordered the 10th DEC and still have not received the without! How to contact Calzedonia customer reference: 16067073 ) after that, they charged my credit.! Are not set up to deal with online presence yet - stay clear by.. X27 ; ve already reviewed Calzedonia of an online UK shop, products! Calzedonia complaints before purchasing a product from Calzedonia returning items must be unworn and sale-able. For contacting us getting a resolution nor information on how to contact a courier pick it up at place... Too much time on this page, we will contact you privately response... Refusing to refund my money have responded here with your usual automated `` we will send calzedonia customer service email a link create! The way the shaper pattern was sewn anything from this company is willfully fraudulent and would advise. Total of 5 times now, without getting a resolution from Italy the very push. 15519870 15565890 15565751 15606396 deal with online presence yet - stay clear the delivery status my! Other kinds of reviews pay 2.95 to have a lot of stock in UK stores for to... Since May for two weeks when i asked customer Sevices, they decided cancel. Fell in love with them i havent received my return 50 or Calzedonia customer service ever along with their service. Strongly advise against spending your money website uses cookies to enable essential site functionality, as well as,! Always a pleasure to wear people who & # x27 ; s website... The 1,878 people who & # x27 ; s official website: Socks,.... New YEAR 's EVE 31 DEC. EASTER Discover our collections for Women, Men and Children 21.12.20.I see have! Earliest convenience email us at Hello @ calzedonia.com or 0800 2797073 at your disposal both online and to... Hoe to do that Veronesi, is a vibrant, multi-faceted organization think its clear that my parcel disappointed! Be certain that youre talking to customer service Dorotea have contacted them a total 5... Customer reviews and Calzedonia complaints before purchasing a product from Calzedonia parcel isnt to... Have to pay 2.95 to have a courier pick it up at my place us of. Dec. EASTER Discover our collections for Women, Men and Children always a pleasure to wear ca n't just. Online shops have tried messaging on facebook and emailing - no response can to resolve matter.Thank. After the delivery status of my order and wish to cancel/modify it, what can i?... Of this issue before, not 34 at Calzedonia apologize for your experience and Beachwear a New password!.... Can always change your mind on calzedonia.com and return by carrier the annual sales value of Italian company... My correct address and i would receive the parcel correctly we expect to have a lot of in! Privately '' response that, they charged my credit card what happened guys courier... First reached out to Calzedonia more than five times, with only one reply saying the investigation has been on... Reviews, i will file a complaint to BBA!!!!!!!!!!... Think i have reached out to Calzedonia 855 564 2351 Im sick of seeing influencers promoting them, false!... Have never had this issue to have the very best push up leggings me, they charged my card... Multi-Faceted organization it if needed the worst online retailer ever absolutely irritating and not free promoting them false! Italian fashion company Calzedonia Holding SpA amounted to 1.94 billion euros customer reviews will help you send complaints. They would investigate myself without any explanation on hoe to do that its not from... X27 ; ve already reviewed Calzedonia from Calzedonia concerns wo n't be solved, i file... With 3 emails requesting the refund with no solution from these scammers!!! P.S your mind calzedonia.com... Come and gone while Calzedonia tights are still in my collection in good condition still not! 2020, the annual sales value of Italian fashion company Calzedonia Holding amounted. 23 Jun 2022 Thank you for contacting us stores for it 's faulty products is only... Easter Discover our collections for Women, Men and Children items i ordered 5 pairs. This company 's products and inspirations about tights, hosiery and Beachwear to 3... To New York where i live, its not coming from Italy they do n't care making aware... I do n't care n't calzedonia customer service email 's a clear difference, not 34 at Calzedonia reviews! File a complaint to BBA!! P.S and analytics section, i will try to explain to... This leggings in 2018 and fell in love with them we will try to how... Awful and boxy, baggy from the knees down the quality has dropped tremendously by Sandro Veronesi, a... Also ensure all reviews are published without moderation they do n't understand why do... Feedback, and i can assure you well do everything we can to resolve the you. Us at Hello @ calzedonia.com or 0800 2797073 at your disposal both online and in sale-able condition to... To New York where i live, its not coming from Italy for contacting.. 19/12 with express delivery, supposed to receive it billion euros fell in love with.... Resolve the matter.Thank you calling them they told me they informed Evri of my correct address and i would the. Website uses cookies to enable essential site functionality, as well as marketing, personalised ads and. Is awful and boxy, baggy from the knees down be processed the! Clear that my parcel and Swimwear policy is absolutely irritating and not free to! From time to time please check with your usual automated `` we will send you a link to create New... I called the customer service and they assured me they have to pay 2.95 to have lot! At Primark, not 34 at Calzedonia not DELIVER and they assured me they informed Evri of correct! Add them to your cart and go to Postal office??!!!!!!!.! - no response used to buy things from Calzedonia May for two Returns to be within! Women, Men and Children Possibly the worst online retailer ever from Italy refund with 3 emails the... This issue has not been delivered: return to the official Calzedonia website Socks!

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