Purchased a transfer from MIA to the Volendam for January 5th, 2019 departure. Meanwhile, I received an email from Holland America promoting their latest deal. Customer may transfer their reservation within 90 (ninety) days of original booking (must be outside of final payment). Have Us Contact You General Reservation Assistance Making a Group Reservation Ship Services Full-ship Charters & Incentive Groups Shore Excursions EMERGENCY Contact Mariner Society Accessible Cruising Media Relations We typically book with the big Cos. Their customer service has been fine and when fares dropped after booking a HAL Alaska cruise last year one of their agents had connections with HAL and obtained some nice concessions. For my family this is too much and not always the quality was great. Cruise Lines Travel Agent Transfer Forms and Policies: Celebrity, Royal Caribbean and Azamara Club Cruises. I have never transferred a booking before - should I book through HAL to get the cabin and trip insurance then transfer to the TA for the lower rate and OBC? CC Help Jenn With respect to the HAL agent losing their commission for the booking, I can only say for sure that Carnival agents do lose their commission but I don't know the policy at HAL. To find out if your reservation qualifies for additional amenities, email the guest copy of your cruise line confirmation to info@travelbydarcy.com. Welcome to the Holland America Travel Agent Email Sign Up Holland America uses email to communicate offers and news to agents. We will need a HAL shuttle to the San Diego Airport, but we dont know the time we will disembark the ship. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. If it is from another TA you better check to see if that TA will charge you a fee for transferring to another TA. we are on the ms Rotterdam leaving Southampton on 21 December 2015. azalice. Holland America Lines staff are full of smiles and eager to assist. They provided me with a telephone number for HAL and instructions on what to do. I booked through HAL as I lost my TA due to retirement however I was able to connect with her company, It was almost 30 days after booking with HAL but my TA had it assigned to them without loss of perks. Will it be marked in any special way? So, it seems that they get at least some benefit from the original booking even if it's transferred. Totally worth it to us. Thank you. For example, right now I don't have any but my husband does. On recent X booking was give an A1 upgrade and the PCC made a big deal of assigning me a hump cabin (very desirable). Or is it entirely dependent on whether the TA chooses to offer the lower pp rate.? By You just have to fill out and sign a basic form that gives permission to HAL to transfer the booking to the TA. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I'm sorry that I am unable to answer it. According to their website well get an additional 330.00 OBC. Now I am looking at booking another cruise and I see that Holland America has the cabin I want as available, they also have the platinum insurance I want, BUT the TA has a lower pp price plus OBC. Manpower training. Sadly our great PCC has left HAL, and now we're stuck with his replacement. We need to schedule our flight back to SFO, but dont know the best time to schedule our departure. endstream endobj 147 0 obj <. Thank you. Are there transfers from Holland America providing this service? Over the years I have had 3, all of which have been excellent. Our PCC is always encouraging and has told us that as long as we do in fact take the cruise (not cancel it) she will get the credit. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Some people have reported that they would lose the original perks when they transferred to another TA. Meanwhile, I received an email from Holland America promoting their latest deal. Started August 27, 2021, By We will share a % of monthly revenue with you as rent. In the process of looking for a cruise, I was corresponding via email with a travel agent. We know the ports, so you dont have to. Thank You Richard Cheyne, can you tell me where in the Venice airport to meet the transfer to Trieste on May 8th (we will be in Venice a few days early). All fields are required unless noted as optional. On the HAL cruise that I was on in March, the FCC also said something about transferring the booking with no problem. Powered by Invision Community. Customer may transfer their reservation within 60 (sixty) days of original booking (must be outside of final payment); booking cannot include a ChoiceAir ticket or involve a change in currency. She shops for the best prices, gets bulk discounts (BIG agency that only does cruises), gets me early booking and military discounts, and never less than a $150 OBC - sometimes up to $500 depending upon line. The value to you is with the service and support they can provide with you and the cruise line regarding your booking. We are disembarking form the Westerdam in Yokohama on April 14th and would require transport to Narita Airport. Send us a message with any questions and well be happy to review your cruise booking for you to see if you are eligible to work with us. By This issue came up a few years ago and resulted in a very contentious thread. But good stuff! MARINER ID OR EMAIL ADDRESS PASSWORD Show Forgot Password Remember me (Optional) Looking to purchase a gift for friends or family? 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. CC Help Jenn I was talking to my PCC a couple of weeks ago. Thank you, We will be arriving on HAL in San Diego onFebruary 27, 2022. I booked on line but would like to transfer booking to my travel agent. We have been told to meet at either Egan Center or ANC airport? Yes on both accounts, at least in the case of my TA! With the exception of booking our previous cruise through Costco, we strictly booked directly through HAL. What are the positives and negatives of transferring? Its always been painless and monetarily worth it for us. Also will need hotel prices and transfers. I am assuming that you are transferring your booking from HAL. By Premium Machine with 7 inch HMI screen. hello How do I transfer my Princess cruise reservation to Costco Travel? We are flying in to Vancouver then onto Holland America Noordam cruise- how far is Vancouver from the cruise ship? Its really easy to do. Pre-book & pre-pay: For your convenience, you can pre-book both pre- and post-cruise transfers and let us handle the rest. So this is why we recommend that you relax and let Holland America Line handle the details. In order to transfer booking, you just need to send completed transfer form to Disney Cruise Lines. Sent from my SM-G930T using Forums mobile app. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. You will be able to leave a comment after signing in, By The TA website is not giving me the specific cabin I want as an option (but HALs website does). Meanwhile, I received an email from Holland America promoting their latest deal. HAL_Charters_&_Incentives@HollandAmerica.com. We can still make our own dining reservations and our shore excursions ourselves. But responses on the HAL board maybe would confirm this, or you could just contact HAL directly and ask them. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Would I still get all of our perks since I would of course still end up having to pay for both of us even if he isn't able to go. &*H(`q^ou"*uAdqXdc=0{'9f`[20Cl&(I2I@ (" But it only took the one phone call to HAL and within a few minutes it was done. Is there Hotels nearer to the ship we should stay at rather than right in the city Thanks Any ideas? holland america scedule from rotterdam to the usa. If this happens again how do we reach someone who can help us ? That's the Melrose Diner, by the way. My TA does both and that's why I keep booking with her! Detailing equipment Thank you. Budski54, July 15, 2018 in Holland America Line. LauraS Thank you all for your replies. Never a problem. And most cruise lines encourage transferring a booking to, or booking directly through a TA for the experience, support and service they can provide you as mentioned. Some give OBC and some don't. In particular, I am looking at going from Civitavecchia to FCO. Reference #14864806 Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. From then on you talk to your TA about your booking rather than HAL. Good to know. This coming from a 4 star mariner. You should discuss this with a prospective TA before you book with them. But with RCI and Celebrity, as example, whatever you booked in terms of pricing and perks remains the same with the transfer to the travel agent. What are your experiences of transferring a booking? The reservation cannot be more than 60 days old. Hi! It will help you to generate the lead and manage the business responsibly. Holland. To transfer booking, you call Holland America reservations at 877.932.4259 to give them our agency name Military Cruise Deals and phone number 866.964.5482 and let them know that you are requesting the transfer. Got it. trying to find how to transfer from Rotterdam to Nieuw Statendam at Ft Lauderdale pier. Quick Bike Wash, Saravanampatti, Coimbatore, Iranian Female Motorcycle Racer to Stage Event, The Importance Of Bike Cleaning & Servicing. Will we simply meet the bus or van on the curb in front of the hotel? Just note that you will not be able to discuss this booking with your PCC and can only go through the TA. I just wanted to make sure that the HAL cruise consultant don't lose out on anything. Write us to know more. If a PCC had worked closely with me to arrange a booking I might feel inclined not to transfer but for the little assistance seemingly offered I cannot forgo 200 plus dollars of big store credit. I get a discounted fare, but no onboard credits. CC Help Jenn And once youve booked your transfer and provided your flight information, well take it from there. Travel by Darcy LLC All rates quoted on this website are subject to change without notice . Once purchased, we request that you provide your flight details at least 14 days prior to departure by completing the Online Check-In process. CC Help Jenn Budski54, July 15, 2018 in Ask a Cruise Question. We emailed the TA, told him what we had booked and he took care of it the following week. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. However, in both instances, I transferred to the large warehouse TA, I was advised that their final payment was two weeks PRIOR to HAL's final payment date. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Alternatively, please contact us by phone at: Gift orders and dining inquiries: If you do have OBC from an onboard credit with HAL, does the OBC transfer to the TA? Is there a form to use for this? The TA should be giving you a nice "thank you" for the transfer in the form of a lower rate and or OBC since TA's are permitted to discount HAL's best rate ( something a HAL PCC can't do) . Would transferring my booking cause my HAL cruise consultant to lose credit of commission? We have used a TA for years because he gets us more OBC and he sometimes gets us a group fare that gives us a better deal. Guide/support on Store Design, Site selection and Luxury Transportation: Arrive at the ship in style. And the TA may be able to add perks that would come from their commission as additional incentives. So, I booked with Holland America . Have to take it in the context of the day I guess. We have two cruises booked with a large warehouse TA, one we transferred from HAL but we were told by the TA that the transfer had to be done no later than two weeks after booking with HAL. Yes, correct. LauraS Powered by Invision Community. Started June 21, 2021, By Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. But specifically where and when do we meet the HAL Anchorage to Seward transfer to get to the Noordam. If you have questions or need to speak with a Costco Travel expert . %PDF-1.6 % Just one comment, PCC's do receive credit for the booking even if you transfer! I did call Costco and they confirmed I keep my current perks and get theirs. Thanks for your reply. I'm the Santa. For us this is cheaper and more convenient. Leaning toward the Big box Seattle Based warehouse store..but will ask questions before I do it..and pick a different on eif they do not suit.. That's who I transferred my bookings to. Transferring is FREE and easy! Buy a Gift for a Guest Or Log In With Booking Number All fields required unless noted as optional. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Afterwards, I called the new agency to confirm all of the perks associated with the booking, including their OBC. Many times I have found that local taxis are better priced and far more convenient. Also, it is three hour ride from Anchorage to Seward; are there facilities available or rest stops? Are there any cautions to worry about with transferring my booking? Richwmn, thank you for your reply. I'm unsure if this is Costco's policy or HAL's but the stipulations around transferring my mom's cruise that is currently in the process of taking place were that the initial booking had to be less than 60 days ago and the balance owed had to be greater than $0. They also monitor all flight arrivals. I booked on line but would like to transfer booking to my travel agent. Billing Machine with mini-tab. Save my name, email, and website in this browser for the next time I comment. Saturday & Sunday 6:00am to 5:00pm Pacific Will we still be able to make dining reservations/shore excursions online without going through the TA? In my experience, Costco's price usually lags the cruise line's current sales a bit. Your listed experience has not been with HAL and while it was not good, PCCs like anything else can be good or bad and it is possible that you have just had some bad luck. 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